Custom Software for Law Firms: Case Management, Client Portals, and Automation
Law firms spend 30 to 50 percent of their time on non-billable administrative tasks. Daxable builds custom legal technology through its SDaaS subscription to reclaim those hours.
Law firms consistently rank among the least technologically advanced professional services sectors, yet they have some of the most to gain from custom software. The American Bar Association's Legal Technology Survey reports that lawyers spend 30 to 50 percent of their working hours on non-billable administrative tasks including document management, client communication, scheduling, and time tracking. Custom software built through Daxable's SDaaS model automates these tasks and directly increases billable capacity.
Client portals are the most requested custom software solution for law firms. Daxable builds secure, branded portals where clients can upload case documents, review case status updates, communicate with their attorney through encrypted messaging, sign documents electronically, and access billing statements. These portals meet the confidentiality requirements of attorney-client privilege while providing the modern digital experience that clients expect.
Case intake automation is another high-value application. Daxable builds custom intake systems that capture potential client information through web forms, automatically assess case eligibility based on configurable criteria, assign intakes to the appropriate attorney based on practice area and availability, and generate conflict-check reports. Firms using Daxable's intake automation report reducing intake processing time from 45 to 60 minutes per lead to under 10 minutes.
Document automation and assembly tools help attorneys generate common legal documents, such as engagement letters, demand letters, discovery requests, and court filings, in minutes rather than hours. Daxable integrates these tools with the firm's document management system and practice management software, ensuring that generated documents are automatically filed, tagged, and linked to the correct matter.
Time tracking and billing integration is a persistent pain point for law firms. Daxable builds custom solutions that automatically capture time from calendar events, email activity, and document editing, then sync billable entries to the firm's billing software. This passive time capture increases billing accuracy and recovers an estimated 10 to 20 percent of billable time that is typically lost to manual time entry.
Data security and compliance are paramount for legal technology. Daxable builds all law firm applications with SOC 2-aligned security practices, including encryption at rest and in transit, role-based access control, audit logging, and secure data storage on enterprise cloud infrastructure. All solutions are designed to comply with state bar requirements for client data protection.
Daxable's SDaaS model is particularly well-suited for small to mid-sized law firms with 5 to 100 attorneys. These firms need custom technology to compete with larger firms but cannot justify the $300,000 to $500,000 that a custom legal technology platform would cost through traditional development. Daxable delivers the same capability for $60,000 to $108,000 per year, with continuous feature development included.