Privacy Policy

Information we receive

When you contact us or book a call, we may receive your name, business, email, phone, message, service interest, and scheduling details. Academy applications, waitlists, workshops, and learning accounts may involve contact information, selected plan or batch, payment status, course participation, assignments, and communications. If you become a bookkeeping client, we may access the business, property, owner, tenant, vendor, bank, and accounting records needed for agreed work in authorized systems such as Buildium, AppFolio, Yardi, QuickBooks, or other client-selected tools.

We also receive website-use and referral information such as pages viewed, links clicked, campaign tags, and booking or form milestones. Do not send passwords, full payment-card details, or sensitive accounting records through a public inquiry form.

How we use information

We use information to answer inquiries, schedule calls, assess and perform contracted bookkeeping work, administer Academy applications and learning access, process and reconcile payments, provide support, and maintain security. Optional Academy marketing updates by email, SMS, or WhatsApp follow the choices shown on the form. We also measure which content and campaigns help visitors find a relevant service.

Providers, platforms, and international access

Daxable uses service providers and client-selected platforms for hosting, authentication, customer records, scheduling, analytics, communications, payment processing, and learning delivery. Depending on the interaction and configuration, these include Cloudflare Pages and D1 for new website form records, Google/Firebase and Google Analytics, Calendly, HubSpot, Brevo, Razorpay, Meta, Google Ads, WhatsApp, and an AI chat provider. Providers receive data needed for their role under their own terms and privacy practices. Buildium, AppFolio, and Yardi are client-controlled property-management platforms, not Daxable-owned systems.

Daxable's managed delivery may involve team members in the United States and India. Information used to perform an engagement can therefore be accessed across borders according to the client's agreement and the access granted for the work.

Website analytics and storage

The site uses browser session storage to retain visit attribution for a 30-minute inactivity window and may use cookies or similar technologies from analytics, scheduling, CRM, and advertising providers. Booking links can pass campaign and originating-page details to Calendly; saved inquiries may retain source details. Our custom analytics events are designed to omit contact names, email addresses, phone numbers, message contents, and booking identifiers. Other providers may process information under their own policies. Browser settings can limit cookies or storage, although some site functions or measurement may then be affected.

Payments and client records

Academy payment links are handled through Razorpay; Daxable receives transaction and enrollment details needed to reconcile payment and provide course access. We do not ask for full card numbers in a Daxable website form. For bookkeeping work, the signed scope and chosen platforms determine what data Daxable accesses and who may approve changes. The client controls its Buildium, AppFolio, Yardi, and bank-system user permissions.

Retention and security

Retention depends on the type of record, the service relationship, operational needs, and applicable obligations. Daxable uses access controls and other organizational and technical measures for information it handles; no website or transmission can be guaranteed completely secure. A client can request details about an engagement's access and record handoff through its Daxable contact.

Your choices and requests

You can choose whether to receive optional Academy marketing updates and ask us to stop them. You may also request access to, correction of, or deletion of personal information, subject to applicable law and records we must retain. To ask about a privacy request or a client-system access issue, email saif@daxable.com. We may need to verify a request before acting on it.

Changes and related pages

We will update the date above when this policy changes. See the Terms of Service for website and service information and the Academy refund policy for Academy refunds. Questions can also be sent through the contact page.